![]() To make things even better he said he doesn't have a time table available on when they will call but soon. So I called them and the agent on the line said I would need to reply with the answers of their questions and the agent assigned to it will contact me. AP isolation enabled, uPNP disabled, Static IP addresses) Any special configurations on your router that you are aware of (i.e. Your router make and model (Netgear N150, etc) ![]() ![]() What operating system the device is running (i.e. HP Win Laptop / Macbook Pro / Galaxy Nexus / iPad, etc) The device you are using to set up Chromecast (i.e. You may also want to have the following information readily available when you call: You can reach our support team by calling (855) 836-3987. If you’re still experiencing issues, it may be easier for you to call our support line so we can walk you through some troubleshooting steps. We're sorry to hear you're having issues with your Chromecast. So I finally got a response back from Google. I don't know why it doesn't work when the default is off, but that is what I had to do in order to get my hackintosh to find my Chromecast.Thanks I'll give it a try You should be able to restart Chrome and have a working stream. I don't know why it doesn't work when the default is off, but that is what I had to do in order to get my hackintosh to find my Chromecast. Also, anything that says something to do with internet isolation is what you're looking for)Ĥ) Plug into your router (you likely won't be able to access your router settings wirelessly anymore)ĥ) Repeat steps 1 - 3 except this time switch the isolation off Hopefully this helps - make sure you have a ethernet cable.ġ) Open your router settings (192.168.1.1 or something similar into your address bar - google it if that doesn't work)Ģ) Enter password (unless you've changed it, it's probably something like Username: admin Password: password - again, google defaults for your router)ģ) Turn AP/Wireless isolation ON (I know - that's the opposite of what you're supposed to do, just do it. I fixed it, but it was a bit of a pain to figure out. In another browser window with your original Chrome profile, select Cast and choose a different Chromecast device. Using this new user profile, open the ellipsis menu and select Cast and a Chromecast device to cast content to. ![]() I had this issue as well with my dual band router. Open Chrome and select your user profile > Add > Continue without an account > Done to make a new profile. ![]()
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